Overview
An Agent Desk is a tool for automating office work with an AI agent, modelled on the service desk — the staffed counter — that a company already runs.
General settings
General in the settings window holds the basics of the desk and the conditions it runs under.
Request Form
A desk agent does not ask the requester anything once it has started, so everything the processing needs has to be settled in the form. Deciding the fields of the request form is the same thing as deciding what this desk agent will accept.
Monitor Console
The three web UIs of a running desk
MCP Servers
An MCP server is how a desk agent reaches outside data and outside systems. Data sources specific to the work, internal systems, APIs published by public bodies — these are what it covers.
Skills
A skill is what this desk knows how to do — its working procedure. It is the equivalent of the manual kept at a staffed counter.
Other settings
This page covers the remaining topics in the settings window. For the basics of a desk and the conditions it runs under, see General settings.
Example 1: Subsidy diagnosis desk
6 items
Example 2: Corporate performance diagnosis desk
6 items