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Setting up email

Copyright © 2026GotoAI Inc.Based on the goose project

The desk sends email to tell the requester that a diagnosis report is ready, and to tell the administrator about the turning points of its processing. There are two things to set.

SettingWhat it is for
Always-Receiving Email AddressesThe address the administrator receives on. Registering one is required
Sending Email AccountThe account the desk sends from, over SMTP

Without both of them the desk will not start. It is what stops a desk from accepting a request and then having nobody to deliver the result to.

The steps are the same as in Example 1

These screens and steps are the same for every desk. For the walkthrough with screenshots, see Setting up email in Example 1: Subsidy diagnosis desk. This page lists only the essentials.

Where to set it​

Right-click 「企業業績診断デスク」, choose Settings…, and scroll down in General to Email Notifications. Anything not yet set is marked 「(*設定未完了)」 — not finished.

The essentials​

StepWhat to do
Register the administrator's addressUnder "Set the Always-Receiving Email Addresses", enter a display name and an address. Choose which kinds to receive, Event Notices and Reports and Deliverables. On this desk the defaults are Event Notices on, Reports and Deliverables off
Set up the sending accountUnder "Set the Sending Email Account", choose Gmail (an app password is required; turn on two-step verification first) or Other Email (enter the SMTP server name, port and encryption)
Confirm with a test messageOne message goes to the administrator's address. If nothing arrives, the Example 1 section on testing lists the usual causes
SaveClick Save at the top right of the settings window
Do not use a personal account

A desk runs unattended and sends mail to requesters. Prepare an account that belongs to the desk, not to a person.

The delivery notification to the requester

The requester receives the delivery notification at the address entered in the form, regardless of the administrator's settings. This desk has email attachments on, so the PDF diagnosis report is attached to the message as well.

The request form's Code Verification — confirming the recipient's email address — is also sent from the account configured here.

Next, go on to Checking the settings and starting the desk.